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PVH

The case

PVH Play: The playing field of Calvin and Tommy

PVH is one of the largest apparel companies in the world, with more than 40,000 employees in 40 countries and a portfolio that includes Calvin Klein and Tommy Hilfiger.

For these two brands, PVH wanted one central learning experience platform. They wanted to give all retail employees in Europe the same product knowledge, strategy, skills, and tools to perform optimally. And to encourage them to start a personal learning path - and who knows, maybe also a long career with PVH.

PVH Play uses playful elements that invites employees to develop continuously. Inside the platform, you set your own goals, discover your new talents, and seamlessly combine online theory with real-life assignments in store. You have direct contact with your team via the Social Timeline.

Mitchell van Schaik

PVH Corp., Talent Development Consultant, Digital Learning (until August 2021)

"For me, this was a unique co-creating experience to achieve the best result with the tech and learning experts of TinQwise. I've seen the platform come to life from scratch. After TinQwise 's Content Building training , we went straight to work. It was really about 'on the job' learning, very cool. Developing our tone of voice, creating content, seeing everything come together...

As a team of two, a Content Owner and Platform Owner, we now deliver results and quality for thousands of users around in Europe. We work efficiently; have substantive and technical control over the platform. Therefore, we require minimum capacity from IT as we fully maintain the platform."

The power of play

'All work and no play makes Jack a dull boy'. Yep … Jack Nicholson had a point in The Shining despite everything. Play is one of the most powerful ways to learn, also at work! Especially if you want to grow in the field of product knowledge, customer experience, impact and well-being. Vital skills for our retail associates that need repetition and practice... Time to play!

Immerse

From the moment you first log in, you immerse yourself in the world of the sensual Calvin or the colorful Tommy, depending on which brand you work for. The content is further personalized by function, store type and country. And caters to your own learning needs too with the possibility to create your own learning path in the to-do list.

Your own learning path

PVH Play offers a guided learning experience, allowing you to develop specific skills that are applicable to your role. Sales and presentation skills, but also soft skills such as the Empathy & Curiosity module or the Unconscious Bias training. You decide where your trail takes you - no matter if it is a part time side job, or the start of a booming career at PVH.

...and GO!

The platform invites you to play with your development. For example, by solving challenges in the workplace, this platform makes the knowledge from modules directly applicable without making it feel like a 'task'. PVH Play encourages you to take that leap and gear up for the jump: 'The next return to store customers is yours, and ... GO! '

Part of the team

The Social Timeline offers space to ask questions to your colleagues and enables peer learning. It is also a real atmosphere maker, which strengthens the team spirit. During the lockdown periods, the social feed helped to keep everyone’s spirits up. It also encourages learning on PVH Play: encouraging managers to view new content and come up with their own creative ideas, such as polls or team challenges.

Users can now only communicate within their team, but in the future you will also be able to connect with other stores.

Store Manager Support

How can you as a team manager, encourage your people and achieve top results together? The Store Manager Support's in-app learning reports show your team's learning development, so you know who to coach or who just needs some guidance. Modules such as How to create a safe space and Unconscious Bias help your team be diverse, relaxed and successful.

Mitchell van Schaik

PVH Corp., Talent Development Consultant, Digital Learning (until August 2021)

"There is always room for improvement with us. TinQwise shares that vision. With Qollab they offer a fixed format, but what they deliver feels like customization. When we need something new, they build it. And if what we want doesn't exist yet, they innovate for us. This is how we get our wishes met and build a culture of learning within PVH, while at the same time the platform functionalities evolve for other clients too."