A fantastic ánd consistent customer experience?
A truly global brand, Tommy Hilfiger wants all it customers to have a fantastic ánd consistent customer experience. No matter which shop they visit around the world: The Tommy Customer Experience , must be everywhere the same. This means that also new employees must start to work with certain knowledge and skills.
TinQwise developed the Tommy University. A mobile learning platform that’s preparing new employees for their work in the Tommy Hilfiger stores, and keeps their product knowledge top notch. This means that new employees not only get on board effortlessly but also like stay on board – they feel totally connected and updated.